Recommendations from our customers

Below are some recommendations from our customers.

Happy customers mean more to us than fame and reward.

If you are happy then we have done our job so you can do yours.

Professionalism, pragmatism and knowledge

I was delighted with the professionalism, pragmatism and knowledge that Jon Baigent brought to our preparation for and testing of Cyber Essentials Plus. I wouldn’t have any hesitation in recommending him to others and in fact have already done so!

-Robert Pratten Transmedia Storyteller Ltd

Very professional, engaging and efficient

Baigent’s Information Security were a pleasure to work with. Very professional, engaging and efficient. They worked well with us, through all phases of the audit, keeping us informed of progress and findings that lead to a comprehensive audit. The report was pragmatic, factual and offered recommendations that prompted further continual improvement activities.

-Citizens Advice Plymouth 

Took time to understand

I fully endorse Jon for as a Cyber Essential Assessor. He was very professional in his approach to Ofsted but took time to understand and work with Ofsted to achieve the
accreditation. He worked flexibly with us and clearly had an up to date understanding of the requirements for Cyber Essentials as well as the skills and appropriate knowledge. I highly recommend him for this work

-Colin Moloney ISD Governance Manager (Ofsted) 

Data Recovery Expertise

We worked with Jon when the system board on our network storage device failed.  The 2TB drive is used for backup for all our company data and it was vital we recovered all our information.  Being able to talk the problem through with Jon directly meant we were able to get the damaged and replacement drives to him quickly and all the data was recovered within 48 hours.  Jon is very easy to work with and provides a fast, efficient and cost effective service.

Mike Cronk – Director MFC Solutions Ltd 

pragmatic approach

We worked closely together on a number of projects, in particular the move to gmail, the implementation of a VOIP phone system and business continuity planning. Jon was the driving force behind these projects. I particularly appreciate Jon’s down-to-earth, pragmatic approach, his creativity and his ability to make the most of the latest technologies. I would recommend Jon to any SME looking for a reliable, level-headed professional who is committed to delivering a robust, secure IT solution for their business.” 

Florence Morgan (Thierry’s Wine Services) 

 diligent and precise

“Jon has assisted me in many projects and products coming to market and I have found him to be diligent and precise in all that he does. He’s not a yes man to everything but he will always keep going to he finds the solution to the problem!” 

Sweet-Telecom

security of systems is of a high order

“Jon’s expertise in security of systems is of a high order. Following the need for an independent scan of one of our customers Jon carried out a professional job to the highest standard and we would recommend him to others.” 

Geeson

expert in their field

“When it comes to I.T. – a world where things can go very wrong, very quickly I recognise the value of people who are expert in their field – and I consider Jon Baigent to be one of those. On more than one occasion Jon has been able help and support my organisation in (what I’m sure he will think of as) really simple ways but for things that are absolutely business critical: IT communication and security being at the heart of it. Jon’s advice has been key in ensuring our communication systems have been structured to provide us with what is required both for the immediate and long term. Secure, stable and scalable is what we wanted and he provided exactly what we needed. I have no hesitation in recommending Jon Baigent and would encourage anyone looking for I.T. Consultancy (infra-structure, security and support) to look no further.” 

Until the problem is resolved

“glad to find someone who wants to stay until the problem is resolved!”

ICE

Your expertise at hand

“It’s a comfort to know we have your expertise at hand ”
-John Amey

Straightforward and pain free

“The implementation of gmail at Thierry’s Wine Services was the simplest, most successful, straightforward and pain free IT implementation I have experienced in 27 years! Gmail has delivered for us as a business and for me personally. It has changed the way we work, the standards we work to, the way we think about using email, diaries, meeting organisation and communication. I believe we have only scratched the surface of improving our efficiency and our effectiveness. It has revolutionised/simplified my  personal organisation and ways of working( and I considered myself well organised before!) Superb.”

– Ged Welch (MD Thierrys Wine Services)

Going the extra mile

“We have used Baigent’s for all of our IT needs for approaching two years now and can honestly say that it was a good business decision. their staff are knowledgeable and courteous and “going the extra mile” is part of their normal service.”

– The Capital Group

Seamlessly go from Mac to PC

“I would like to say Baigent’s have helped me enormously over the last six months with all kinds of telephony and computer queries. I work on a Mac and Jon is able to seamlessly go from Mac to PC and resolve any issues straight away. I am impressed with the level of knowledge available and the speed in which Baigent’s operate.”

– Jack Jones of Jones and Co Design

Minimum fuss and disruption

“Jon offers an effective, competitve resource providing answers to problems with minimum fuss and disruption – Feel free to contact me for a more thorough reference for Jon for any project that you may be considering for him.”

-Zac Cogan

First rate service

“Jon installed new point of Sales hardware at BALTIC, he provided a first rate service and demonstrated outstanding understanding of the technology and our needs. He worked very closely with us so that the kit not only worked first time, but so we understood exactly how it worked and were in a very strong position to get the best out of our investment.”

-David Coxon
ICT Manager, BALTIC centre for contemporary Art

Creative professional

Jon is a creative professional who can always be relied on to provide a quality resolution to any requirement made which is within (and often outside) his skill set.” Service Category: IT Consultant
Year first hired: 1999 (hired more than once)
Top Qualities: Expert, High Integrity, Creative
 Alan Buck (Advanced Retail Technologies)

Speedy and efficient service

“I would like to thank you for your speedy and efficient service. Furthermore I would like to add, that since I was unable to use my memory card since a shop machine had corrupted all my holiday snaps I was very upset as I had only printed off 6 of the 140 pics. In a matter of hours you returned the memory card with all my treasured pictures I would have otherwise lost for good. Please be assured that I will be recommending your services and company to everyone I know.”

-Sally Nash