Support


REMOTE SUPPORT

Before you use these links please make sure you have a logged a call or been instructed to do so.

  • Windows Quick Support – Once the link opens if possible select “Run” or “Save” the file to your desktop and run it from there. Click Run from the Open File Security Warning. We will then ask you for your ID and Password from the TeamViewer Screen
  • Apple Quick Support – Once the link opens find the file, most likely in your downloads folder. Double click the zip file to expand the TeamViewerQS file double click this file and We will then ask you for your ID and Password from the TeamViewer Screen
  • Full Windows Host setup
  • Full Apple Host Setup
If you do not have a support agreement with us you can purchase a one off remote support session via PayPal by clicking the buy now button or the link below. Or giving us a call
Cost is £75 ex VAT for one off Remote Support Session for up to 1 hour.